Corporate info

iVOX was established in September 2004 and is a multi-channel research facilitator, offering expertise and tools to perform survey and/or panel research via internet, iDTV, SMS, Personal Digital Assistant (PDA) ... In addition iVOX ensures integration with the classical approach (via the telephone and on paper).

iVOX is a fieldwork bureau which specialises in facilitating online fieldwork and consultation with regard to research methodology.

iVOX has acquired very broad experience with regard to online research, and our web application Socratos provides us with a high-performance online survey management system.

iVOX currently has access to more than 110.000 online panel members in Belgium and therefore disposes of one of the largest and most valuable panels in Belgium with regard to quality. This allows clients to perform fast, efficient and affordable online research. This panel is growing every day through various collaborations. In addition all necessary steps to guarantee qualitative customer support are explained in our proposal. It is also obvious that the quality of this assignment is guaranteed by an experienced team of researchers with extensive knowledge and expertise in online research. This team is continuously on standby for assistance during working hours (from 8.45 a.m. until 5.30 p.m.).

iVOX has come up with a solution to allow end users to perform insourced or outsourced online research and research made to measure. For this purpose iVOX also came up with an ASP-solution (web-based), so it is accessible from any location through internet access.

iVOX predominantly relies on the internet for its fieldwork. However, iVOX is NOT just a "research bureau within the e-world" which chiefly provides statements about the internet user. After all, with the applied sample survey method - by relying on a very diverse profile of internet users (including low frequency internet users) and using advanced methods with regard to the composition of the iVOX panel - iVOX can also provide statements about non-internet related subjects and internet users.

iVOX guarantees that the enquiry method, whether offline or online, does not endanger the validity of the data.

iVOX' sister company is Indigov. As a spin-off of the Catholic University of Leuven, Indigov specialises in research and consulting with regard to e-government and new media. Indigov is a shareholder of iVOX and Indigov's business managers, Jo Steyaert and Steven Deketelaere are both actively involved in iVOX.